Data Controller

The data controller responsible for the processing of your personal data is:

Julian Andres Sepulveda Manchego
Feldbergstrasse 67
4057 Basel
Email: saycheese@pickyourlab.ch

(hereinafter referred to as "Pickyourlab", "we", "us" or "our")

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General Information

Protecting your privacy is important to us. This Privacy Policy explains what personal data we collect, how we process it, and the rights you have under the Swiss Federal Act on Data Protection (FADP).

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What Personal Data Do We Process?

We process personal data that you voluntarily provide to us, particularly when you:

• Contact us via a contact form

• Submit an enquiry or order

• Subscribe to our newsletter

• Communicate with us by email or through social media

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The personal data processed may include:

• First name and surname

• Email address

• Telephone number

• Company information

• Message content

• Any other information you voluntarily provide

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Why Do We Process Your Personal Data?

We process your personal data for the following purposes:

• Handling and responding to enquiries

• Providing our services

• Communicating with customers and prospective customers

• Sending information, offers and newsletters

• Improving our services through statistical analysis

• Ensuring the security and functionality of our website

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What Is the Legal Basis for Processing Your Personal Data?

We process your personal data:

• Based on your consent, for example when subscribing to a newsletter

• To take pre-contractual steps or perform a contract

• Based on our legitimate interests in providing efficient customer service, communication and service development

• To comply with legal obligations

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How Long Do We Retain Your Personal Data?

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Once the data is no longer required, it will be securely deleted or anonymised unless statutory retention obligations require otherwise.

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Disclosure of Personal Data to Third Parties

Your personal data will only be disclosed to third parties where necessary to provide our services, where we are legally obliged to do so, or where you have given your explicit consent.

We may engage selected service providers, such as hosting providers, email service providers or technical support providers. These providers will only receive the data necessary to perform their services and are contractually obliged to treat it confidentially.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

Despite these measures, data transmission over the internet may involve security vulnerabilities. Absolute protection of data cannot therefore be guaranteed.

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Your Rights

Subject to applicable data protection laws, you have the following rights:

• To request access to the personal data we hold about you

• To request the correction of inaccurate personal data

• To request the deletion of your personal data, provided no legal retention obligations apply

• To request restriction of processing

• To withdraw any consent you have given at any time with effect for the future

• To request the transfer or provision of your personal data where permitted by law

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To exercise any of these rights, please contact us at:

Julian Andres Sepulveda Manchego
Feldbergstrasse 67
4057 Basel
Email: saycheese@pickyourlab.ch

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If you believe that the processing of your personal data violates applicable data protection laws, you may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).